Semi-dedicated Servers
24x7x365 Customer Support

An Intuitive Help Center Section

In the Web Control Panel you can find a comprehensive Help section featuring various instructional articles and commonly asked questions. They are compiled by our support team of experienced technicians. Just type in your question and our intelligent system will return the best possible answer.

Tutorial Video Clips

For those of you who’d like to find out how to take care of a typically encountered problem by watching an educational video, we’ve added a collection of video tutorials to our Web Control Panel. All the videos are brief and simple to comprehend. They offer you visual demonstrations of different site administration techniques.

A Sixty–Minute Support Ticket Response Time Guarantee

Our semi–dedicated servers are backed up by a 24/7/365 technical support service and feature a 1–hour support ticket response guarantee. Our trained technicians will be available 24–7–365 and will sort out any issue that you may possibly chance upon within less than one hour after the trouble ticket submission. In the majority of cases, an answer will be provided to you within 20 minutes.