Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client service team is qualified to promptly attend to all our Linux shared web hosting plans users’ problems and assistance inquiries. Through our ticket system, you’ll be able to supply your issue and a support team fellow member will go back to you in only maximum sixty minutes. Actually, practice has shown us that the ordinary response time is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us at any time needed. Our team of professionals will undoubtedly be on the web for you 24x7x365 to react to all of your requests and to deal with any trouble you will have. You will be able to open a help support ticket from your Web Control Panel or send us a message any time. Furthermore, on working days, you are able to give us a call or use the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have included a complete information base into the Control Panel as a way to acquire important step–by–step details anytime. Each area of the Control Panel possesses its own contextual help area featuring a variety of how–to content articles. We have also made movies to supply you with a greater idea of just how to carry out any presented procedure.