1 hour ticket response
We are dedicated to offering a quick and proper response to every ticket posted by a customer. Our qualified customer support engineers will examine your question and will think of the most efficient option. We offer a 1–hour response time guarantee for all technical support tickets. In reality, our average helpdesk ticket response time has proved to be 20 minutes.
A Top–Class Support Service
Each member of our customer service team has several years of experience in the Linux shared web hosting plans arena and almost all of them have worked for us for at least 5 years. They are all ready to answer all your inquiries in the most professional way possible.
An Easy–to–Navigate Help Center Section
In the Web Control Panel you will find an easy–to–browse Help Center section where you can get quick suggestions on how you can use our web hosting services. You can see the answers to your queries in the F.A.Q. database, find more information in the web hosting account management articles or watch our instructional video tutorials.
