Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our tech help Dept is available round–the–clock to reply to each of your service needs. Every ticket you submit to us shall be taken care of within maximum one hour. If your situation requires help from one of our administrators, we will forward the ticket to the technician on shift and will inform you that the problem is being taken care of.

  • Top quality support service

  • Top–class Technical Help Service

  • Our tech assistance team will be on duty for you 24x7 to to respond to all service request tickets that you submit. We offer client help and support for all apps that are pre–configured on your server. These include our custom developed Web Control Panel, the chosen Operating System as well as the server management panel (based on the VPS type).

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Control Panel that comes completely free with your virtual server, you will find a practical Help zone, which includes all you should be informed on when taking care of your web pages and apps. We have included a wide array of how to articles and video courses that present the primary website management duties in an understandable manner.